I recently outed five management concepts that, while popular, are a waste of mental energy. As a result, several readers challenged me to provide some management concepts that actually DO work.

The community of practice (CoP) is an old idea for solving modern problems. In fact, CoPs are a fantastic tool for change management and the learning that goes with it. In this post and my next one, I ...

The concept of sales "theory" or marketing "theory" is problematic. This is because these are really subsets of a broader microeconomic approach to the manipulation or creation of demand. The concept ...

In my last post I introduced communities of practice as a tool for change management. Today I’d like to go deeper and share specific ways CoPs can help companies become more change-agile. The Prosci ...